
Payment is due at time of purchase. We accept Paypal for purchases. Paypal will give you up to 3 days to pay before canceling your sale. Note that orders shipping to California addresses will be charged 9.75% sales tax upon PayPal check out. For custom orders, 50% deposit is required. You will receive a digital proof via email. The remaining balance is due prior to shipping. If you would like to be mailed a hard copy proof, you will just be charged for mailing costs.

Personalized items are usually printed and shipped within five to seven business days of cleared payment, while non-personalized goods are shipped within one to three business days of cleared payment. Invitations and announcements generally take two to five weeks to complete depending on the complexity of the project. Any custom design project will have it's own timeline. All products are shipped via United States Postal Service. Shipping costs depend on products ordered. Please note that Petite Paperie does not accept rush orders at this time.

Non-personalized or non-custom items can be refunded or exchanged within 2 weeks (14 days) of purchase. All open and/or used items cannot be returned. Buyer is responsible for all shipping charges. Please contact me before shipping, your return must be approved before shipping it back. Custom orders cannot be returned. If there is an error on our end, we will be happy to replace your order free of charge.
Please note that monitor colors vary greatly, and colors may appear different in person and on screen.
*Please note that Petite Paperie items include site name on the back. This includes personalized stationery, everyday cards, christmas cards, baby shower invitations, etc. However, we do not include this on custom save the dates or custom invitations.



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